Privacy Policy

Information We Collect

We collect information in the following ways:

• Information you provide directly: such as your name, phone number, email address, home address, and details about your project when you submit a Free Estimate request, call us, or message us.
• Information collected automatically: such as your IP address, browser type, device type, pages viewed, referring URL, and general location, collected when you browse the Site.
• Information from advertising and tracking technologies: including cookies, pixels, and similar tools used by our marketing platforms (see Advertising Tools below).
• Information from third parties: such as review platforms (e.g., Google) or referral partners, where publicly available or shared with your consent.

How We Use Information

We use the information we collect to:

• Respond to free estimate requests and schedule consultations.
• Communicate with you about your project, quotes, scheduling, and follow-up.
• Operate, maintain, and improve the Site and our services.
• Measure and improve the performance of our advertising campaigns.
• Comply with legal obligations and protect against fraud or misuse of the Site.

How We Share Information

We do not sell your personal information. We may share information with:

Any third party that processes information on our behalf is only permitted to use it to provide services to us.

Cookies & Tracking

The Site uses cookies and similar technologies to remember preferences, understand how visitors use the Site, and support advertising. Cookies fall into these general categories:

• Essential cookies: required for the Site's core functionality, such as submitting the Free Estimate form.
• Analytics cookies: help us understand how visitors interact with the Site so we can improve it.
• Advertising cookies: used by Google and Meta to measure ad performance and, where applicable, show relevant ads based on your visit.

You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.

Advertising Tools

Drake Cabinet advertises using Google Ads and Meta (Facebook/Instagram) Ads. These platforms may place cookies or pixels on the Site and use conversion tracking to help us understand which ads lead to estimate requests.

Google and Meta each maintain their own privacy policies governing how they process data collected through these tools:

• Google Privacy Policy
• Meta Privacy Policy

Your Choices & Rights

This policy is written to reflect US privacy law. Depending on your state of residence, you may have rights under state privacy laws such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising, to the extent applicable.
• Not be discriminated against for exercising any of these rights.

We do not sell personal information in the traditional sense, but the use of advertising cookies described in Section 5 may be considered "sharing" under some state laws. You can direct us to stop this sharing by contacting us using the details in Section 10.

Text and phone communications are governed by the Telephone Consumer Protection Act (TCPA). By submitting your phone number, you consent to receive calls and texts from Drake Cabinet about your estimate or project. You can opt out at any time by replying "STOP" to any text or by asking us directly.

Email communications comply with the CAN-SPAM Act. Every marketing email includes a working unsubscribe link, and we honor opt-out requests promptly.

To exercise any of these rights, contact us using the details in Section 10. We will respond within the timeframe required by applicable law.

Data Retention & Security

We retain information for as long as necessary to fulfill the purposes described in this policy, respond to inquiries, complete projects, and meet legal or accounting requirements. We use reasonable administrative and technical safeguards to protect information, but no method of transmission or storage is completely secure.

Children's Privacy

The Site is intended for homeowners and adults seeking cabinet services. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective date" at the top of this page indicates when it was last revised. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.